Shop Policy

We want you to be 100% satisfied with your order! Please reference the below policies should you have a question. If you don’t see what you need please email us info@tiredafcosmetics.com ♥️

All orders are processed on business days within 24-48 hours. Orders placed after 3PM PST on Friday's, on weekends, or on holidays are processed the following business day. Please note this may take longer during sale periods or exclusive releases when it may take up to 48 hours for orders to be shipped. Shipping rates are determined by weight and destination at point of purchase. The origin of all orders are shipped from London via Hermes or Los Angeles via USPS.

 

Upon shipment, you will receive a confirmation e-mail with your tracking number. Once your order has shipped from our facility, please directly contact your courier with any inquiries about the status of your package.  

 

Our website currently offers UK, EU & US shipping. For other shipping destinations please email info@tiredafcosmetics.com.

 

We are not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays. In cases such as these, please contact your courier with any inquiries about the status of order.

 

In the case that a courier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery or otherwise, we are not responsible for payment of return shipping costs levied by the courier. Similarly, we are not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.

A shipping address cannot be changed after the order has been placed. If any immediate updates need to be made to your shipping address, please email info@tiredafcosmetics.com

Due to hygiene reasons all sales are final and we are unable to accept returns on cosmetic items. We want you to love <3 your order so if you experience any problems, please email info@tiredafcosmetics.com. Shipping costs are non-refundable. International customers are responsible for any duties/taxes that may apply.